Platform Specific Tips

iOS

Safari

Uploading Photos

Skip to Uploading Videos >
On the Upload screen, tap ‘Choose Files’. Select ‘Photo Library’, select one or more images, and then tap ‘Add’ (not ‘Show Selected’, which has some additional options for resizing)

Note: you should keep the files selected at their full original resolution. The AtomJump uploader will resize these correctly prior to uploading, regardless, to save on bandwidth used.

Uploading Videos

a) By default, iPhones store video in a non-standard format (.MOV or .HEVC format). To change how you take photos to a standard format MP4: Open Settings > Camera > Formats. Select 'Most Compatible'.
b) Or, on existing photos, you can use the 'Video Resizer' link in the AtomJump Upload form, and select output .MP4 format.
c) Or, you can tap the red 'record' button in the AtomJump forum window, and then select the video option. See the image below.

Android

Chrome

To Stop Flickering Images

On an Android phone, if you are connecting to a non-secure ‘http’ Messaging server, and your phone browser’s setting’s ‘Lite Mode’ is switched on, you will likely find images seem to flicker every 5 seconds or so.

We would recommend switching ‘Lite Mode’ off to stop the flickering in your phone’s Chrome Browser Settings page. Alternatively, if an ‘https’ domain is associated with the server, the problem should disappear.